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Advice on locating persons who buy for gift shops at hotels/resorts?

I'm getting into the custom plush business and would like to locate some contacts to market my idea to within hotels/resorts. I've heard that some hotel chains work with certain distributors for their gift shops. Anyone have any advice for me?

I worked in hotels for years. Hotels are managed by different companies. So they all do things differently. For example, you can go to one Holiday Inn and their gift shop may be run by the front desk manager, but the Holiday Inn on the other side of town will have a gift shop that is run by an outside company. They just lease the space.

I would suggest that you call the hotel and ask for the Front office manager. Tell him/her that you have just gotten into the custom plush business and you're not sure who you should talk to regarding their gift shop. Nearly all the Front office managers that I have dealt with are nice and would be more than happy to point you in the right direction. Just be a regular person. Don't come off as a sales person.

The other thing I would suggest is to "get in the corridor" as they say. Get a job at a hotel gift shop. Talk with the manager about suppliers. Get a feel for what customers/guests are looking for, Talk with guests about plush animals, look at the boxes that come in from UPS to see what companies they are coming from. After you have your info (a week or two) quit. You will learn more in one week by being on the inside then you can imagine. This is a technique that is suggested in the book Secrets of the Millionaire Mind as well as others.

Good Luck.

Ellen DeGeneres Gives the Gift of Montage Hotels & Resorts to Her Audience


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